I worked with a large Credit Union client, which like many local institutions, moved to a largely remote workforce, particularly for back-office functions like Accounting, Finance and Compliance. One challenge the client faced was adapting paper-intensive, manual workflows to the remote work environment. Previously, financial and regulatory reporting materials were prepared and compiled through a patchwork of disparate systems, produced by teams from across the organization – a hybrid of paper docs and electronic files.
Executive management had resigned themselves that Q1 2020 Call Reports (regulatory filings) would be late as teams scrambled to deal with the COVID-19 disruption. But in a matter of weeks, 8020 helped transform the Client’s Call Report process by identifying the sources of paper in the workflow and suggested efficient and cost-effective tools to allow the financial reporting team to aggregate materials into a completely paperless final product. The achievement earned kudos for the CFO (the client sponsor) and the Accounting & Finance functions.
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Mark has more than 20 years of diverse financial and operational leadership experience, including positions as CFO and Corporate Controller of several mid-market firms in the Fin-Tech, Brokerage and Investment Management industries. Mark was the CFO of Rustic Canyon Partners, where he developed a budget and forecast process, implemented controls, policies and procedures and was instrumental in the implementation of several cloud-based infrastructure initiatives. Mark began his career in public accounting at Ernst & Young and KPMG, where he focused on Investment Services and Insurance clients. Mark holds bachelor’s degrees in both Accounting and Finance from Loyola Marymount University.